hdaji Privacy Policy

Registration and Identity Information

The following information is collected when you create an account on hdaji:

• Full name (in Bengali or English)
• Date of birth (for age verification — those under 21 years of age cannot register)
• Email address
• Preferred username and password
• Currency preference (BDT/Taka)

Identity Verification (KYC) Information

For the purpose of security and fraud prevention, we may request the following documents when necessary:

• National ID card (NID) or passport copy
• Selfie or live photo (for identity confirmation)
• Address verification document (utility bill or bank statement)
• Proof of ownership of payment method (where applicable)

Financial and Transaction Information

Information collected during deposit and withdrawal processing:

• bKash, Nagad, or Rocket account number (stored in partially masked form)
• Bank account number and bank name (for bank transfers)
• Transaction amount and date
• Transaction reference number

The minimum deposit amount on hdaji is ৳300 and the minimum withdrawal amount is ৳500.

Automatically Collected Technical Information

The following information is automatically recorded when you use the hdaji platform:

• IP address and device identifier
• Browser type and operating system
• Cookie and session data
• Page visit logs, click patterns, and session duration
• Referral source (where you came from before reaching the platform)

Account Management and Service Delivery

hdaji uses collected information primarily for the following purposes:

• Creating and managing new accounts
• Verifying login and security
• Processing deposits and withdrawals
• Applying bonuses and promotions (such as the 120% first-deposit bonus)
• Managing VIP tiers (from Bronze to Diamond)
• Providing 24/7 live chat support in Bengali

Security and Fraud Prevention

We use information to protect users and ensure fair play:

• To detect and prevent multiple accounts
• To identify unusual or suspicious transactions
• To comply with anti-money laundering (AML) regulations
• To prevent account hacking or unauthorized access
• To implement responsible gaming policies

Communication and Customer Support

Information is used to communicate with you:

• To send transaction confirmation messages
• To send password resets or security alerts
• To respond to support tickets
• To notify you of policy changes
• To send relevant promotional information (you can opt out of this if you wish)

Platform Improvement and Analytics

Anonymous and aggregated data is analyzed to improve the quality of services:

• To identify popular games and categories
• To improve website performance and loading speed
• To further improve the experience for mobile users
• To make decisions about adding new features and games

When Information Is Shared

hdaji does not sell your personal information or give it to any third party for commercial purposes. However, information may be shared in the following cases:

• Payment processors: Limited information necessary to complete bKash, Nagad, Rocket, or bank transfer transactions is shared.
• Game providers: Providers such as Pragmatic Play, PG Soft, JILI, and Spribe receive only the minimum data necessary to operate games.
• Security partners: Service providers for fraud detection and KYC verification.
• Legal obligations: Information may be provided to authorities based on a court order or legal notice.

Third-Party Obligations

hdaji has strict confidentiality agreements with the third parties it works with. They:

• May not use the information beyond the stated purpose
• Are required to store information securely and in encrypted form
• May not share information with anyone else without hdaji's instruction
• Are required to destroy or return information upon termination of the agreement

Technical Security

hdaji uses the highest standard technical security measures:

• SSL encryption: All data transfers are secured through 256-bit SSL encryption.
• Firewall: An advanced firewall system prevents unauthorized access.
• Data encryption: Stored sensitive information is kept in encrypted format.
• Two-factor authentication (2FA): Available for additional account security.
• Regular security audits: Regular security assessments are conducted by external specialists.

Administrative Security

In addition to technical measures, data protection is also ensured through administrative steps:

• Regular staff training on data protection
• Only authorized staff can access sensitive information (Least Privilege principle)
• Data access logs are recorded and monitored
• Account access is immediately revoked after an employee departs

Steps in Case of a Data Breach

If a data breach occurs, hdaji will act promptly:

• Investigating the incident and assessing the extent of damage
• Notifying affected users in a timely manner
• Taking immediate steps to minimize harm
• Improving security to prevent such incidents in the future

What Cookies Are and Why They Are Used

Cookies are small data files stored on your device. hdaji uses cookies for the following purposes:

• Essential cookies: Maintaining login sessions and verifying security — without these the platform will not function.
• Functional cookies: Remembering your language and game preferences.
• Analytical cookies: Collecting website usage statistics (anonymous).
• Marketing cookies: Showing relevant ads and offers.

Cookie Controls

You can control cookies from your browser settings. However, please note that disabling certain cookies may limit some functionality of the hdaji platform. Disabling essential cookies may prevent login.

How Long Information Is Kept

hdaji retains different types of information for different durations:

• Active accounts: All information is retained for as long as the account remains active.
• Closed accounts: Financial and transaction records are kept for a specified period based on legal obligations.
• KYC documents: Identity verification documents are retained in accordance with regulatory requirements.
• Technical logs: Server logs and session data are generally kept for a short period.

Data Deletion Process

When the retention period ends or when there is no legal obligation, hdaji destroys or anonymizes data in a secure manner so that no individual can be identified from it.

Your Right to Access Your Information

As a user of hdaji, you have the following rights:

• Right to Access: You can request a copy of the information collected about you.
• Right to Correction: You can request that incorrect or outdated information be corrected.
• Right to Deletion: In certain circumstances, you can request that your information be deleted.
• Right to Restrict Processing: In some cases, you can request that the processing of your information be limited.
• Right to Opt Out of Marketing Communications: You can unsubscribe from promotional emails at any time.

How to Exercise Your Rights

If you wish to exercise any of the above rights:

• Contact us in Bengali via our 24/7 live chat
• Send a request by email: [email protected]
• You will need to confirm your identity to verify the request
• Requests are typically responded to within 30 business days

Age Verification and Protection

hdaji is for persons aged 21 and above only — "For 21+ Only". We take the following steps:

• Date of birth is verified at the time of registration
• Additional identity verification is carried out in suspicious cases
• No information is knowingly collected from minors
• If a minor's account is identified, it is immediately closed and all related information is deleted

If you believe a minor is using hdaji, please notify us immediately at [email protected].

Notice of Changes

hdaji may update this privacy policy from time to time. If any significant changes are made to the policy:

• A notification will be sent to your registered email
• The changes will be clearly announced on the website
• The "Last Updated" date at the top of the page will be changed
• Continued use of the platform after the changes will be considered acceptance of the new policy

Applicable Law

This privacy policy is governed by the applicable laws and regulations of the authority operating hdaji. If any dispute arises regarding any part of this policy, both parties will first attempt to resolve it through dialogue.